Freshservice incident

Degraded Performance

Resolved after 13 minutes, affecting Dashboard and Tickets and 1 more, on March 10, 2023.

investigating Mar 10, 2023, 04:05 PM UTC

We are facing some intermittent issues with our application servers. Customers might face degraded performance with the application.

Started
Mar 10, 2023, 04:05 PM UTC
Resolved
Mar 10, 2023, 04:18 PM UTC
Duration
13m
Detected by Pingoru
Mar 10, 2023, 04:05 PM UTC

Affected components

DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation

Update timeline

  1. investigating Mar 10, 2023, 04:05 PM UTC

    We are facing some intermittent issues with our application servers. Customers might face degraded performance with the application.

  2. resolved Mar 10, 2023, 04:18 PM UTC

    This issue was identified and fixed by our engineering team

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