Freshservice incident
Issue with user login and user session in Freshservice
Major Vendor's status page →
Resolved after 10 minutes, affecting Authentication, on August 31, 2023.
The issue with user login and use session is now fixed and services are back to normal. We are continuing to have this closely monitored.
Affected components
Authentication
Update timeline
- investigating Aug 31, 2023, 05:11 AM UTC
We are currently facing issues with the user login and user session. We are working closely with our Engineering team to resolve this issue. Further updates to follow.
- resolved Aug 31, 2023, 05:21 AM UTC
The issue with user login and use session is now fixed and services are back to normal. We are continuing to have this closely monitored.
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Amazon Web Services