Freshservice incident

Issue with Alert Management

Resolved after 7 minutes, affecting Alert Management, on February 11, 2025.

investigating Feb 11, 2025, 10:06 PM UTC

Customers may have experienced difficulties in creating and updating alerts between 03:36 and 03:43 IST. There were also issues with viewing and modifying alerts in the UI during this period. The issue has been resolved, and all systems are now fully operational.

Started
Feb 11, 2025, 10:06 PM UTC
Resolved
Feb 11, 2025, 10:13 PM UTC
Duration
7m
Detected by Pingoru
Feb 11, 2025, 10:06 PM UTC

Affected components

Alert Management

Update timeline

  1. investigating Feb 11, 2025, 10:06 PM UTC

    Customers may have experienced difficulties in creating and updating alerts between 03:36 and 03:43 IST. There were also issues with viewing and modifying alerts in the UI during this period. The issue has been resolved, and all systems are now fully operational.

  2. resolved Feb 11, 2025, 10:13 PM UTC

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