Resolved after 50 minutes, affecting Approval, on April 29, 2026.
Customers would be experiencing issues when attempting to trigger approvals manually, through workflows, or via API, resulting in a "Something went wrong" error; this has been resolved by restoring the underlying approval service configurations, and users can now process approvals as expected.
Affected components
Update timeline
- investigating Apr 29, 2026, 11:00 AM UTC
Customers would be experiencing issues when attempting to trigger approvals manually, through workflows, or via API, resulting in a "Something went wrong" error; this has been resolved by restoring the underlying approval service configurations, and users can now process approvals as expected.
- resolved Apr 29, 2026, 11:50 AM UTC
Your product runs on more than Freshservice
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.