Resolved after 6 hours, affecting Tickets and Changes and 1 more, on June 10, 2026.
The issue has been resolved, and services are operating normally. Our team will continue to monitor the system to ensure stability.
Affected components
Update timeline
- investigating Jun 10, 2026, 12:00 PM UTC
We are currently experiencing intermittent issues affecting Tickets (including requested items and time tracking), as well as Problem, Change, Release, and ITAM modules, with creation, update, and deletion actions. Our engineering team is actively investigating and working to resolve the issue with high priority.
- investigating Jun 10, 2026, 01:30 PM UTC
Our team is actively working to restore normal service. We are closely monitoring the situation and will share further updates as they become available.
- investigating Jun 10, 2026, 03:30 PM UTC
Our team continues to work on implementing and validating the fix for the identified issue. We are closely monitoring the situation and will provide further updates as progress is made.
- resolved Jun 10, 2026, 06:00 PM UTC
The issue has been resolved, and services are operating normally. Our team will continue to monitor the system to ensure stability.
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