Resolved after 2 hours 6 minutes, affecting Tickets, on September 2, 2026.
We have successfully resolved the issue affecting ticket-related pages, and all systems are back to normal.
Affected components
Tickets
Update timeline
- investigating Sep 02, 2026, 05:39 AM UTC
We are currently investigating an issue affecting a subset of customers when accessing ticket-related pages. Our team is actively looking into the issue and working toward a resolution. We will provide another update soon.
- resolved Sep 02, 2026, 07:45 AM UTC
We have successfully resolved the issue affecting ticket-related pages, and all systems are back to normal.
Your product runs on more than Freshservice
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services