Resolved after 56 minutes, affecting Agent Portal, on March 25, 2020.
Our service provider team is working on this issue with high priority, we will get back to you as soon as possible with the update.
Affected components
Agent Portal
Update timeline
- investigating Mar 25, 2020, 10:24 AM UTC
We are facing issues with incoming and Outgoing calls at our service provider's end. We are working with them to get it rectified as soon as possible.
- investigating Mar 25, 2020, 11:15 AM UTC
Our service provider team is working on this issue with high priority, we will get back to you as soon as possible with the update.
- resolved Mar 25, 2020, 11:20 AM UTC
Kindly ignore. Posted in wrong window.
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