Resolved after 39 minutes, affecting Agent Portal, on July 3, 2019.
The login issue for the accounts hosted in the US DataCenter is fixed, we are closely monitoring it.
Affected components
Agent Portal
Update timeline
- investigating Jul 03, 2019, 12:07 PM UTC
We are facing issues with login for the accounts hosted in the US Datacenter. We are investigating this with priority and will provide an update in the next 30 mins.
- resolved Jul 03, 2019, 12:46 PM UTC
The login issue for the accounts hosted in the US DataCenter is fixed, we are closely monitoring it.
Your product runs on more than Freshdesk
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services