Freshdesk incident

Degraded Performance

Resolved after 11 minutes, affecting Social and Social and 1 more, on June 27, 2019.

investigating Jun 27, 2019, 04:20 AM UTC

We are currently facing an issue with receiving posts and comments event to our Webhook from Facebook. We are working on it to resolve the issue at the earliest, updates to follow.

Started
Jun 27, 2019, 04:20 AM UTC
Resolved
Jun 27, 2019, 04:31 AM UTC
Duration
11m
Detected by Pingoru
Jun 27, 2019, 04:20 AM UTC

Affected components

SocialSocialSocialSocial

Update timeline

  1. investigating Jun 27, 2019, 04:20 AM UTC

    We are currently facing an issue with receiving posts and comments event to our Webhook from Facebook. We are working on it to resolve the issue at the earliest, updates to follow.

  2. resolved Jun 27, 2019, 04:31 AM UTC

    The issue has been resolved and we have started receiving the feeds event.

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