Freshdesk incident

Degraded performance

Resolved after 1 hour 57 minutes, on January 30, 2018.

resolved Jan 30, 2018, 07:07 PM UTC

Email delivery issues has been resolved. Application is working fine and we are closely monitoring it.

Started
Jan 30, 2018, 05:09 PM UTC
Resolved
Jan 30, 2018, 07:07 PM UTC
Duration
1h 57m
Detected by Pingoru
Jan 30, 2018, 05:09 PM UTC

Update timeline

  1. investigating Jan 30, 2018, 05:09 PM UTC

    Freshdesk is currently facing some intermittent performance issues with email delivery. Some customers might face slow delivery of emails.

  2. resolved Jan 30, 2018, 07:07 PM UTC

    Email delivery issues has been resolved. Application is working fine and we are closely monitoring it.

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