Resolved after 39 minutes, affecting Agent Portal, on May 3, 2019.
Issues with supervisor automation is fixed and the services are back to normal. We are closely monitoring it.
Affected components
Agent Portal
Update timeline
- investigating May 03, 2019, 10:31 AM UTC
We are experiencing issues in triggering the supervisor rules and working to resolve it on priority. Updates to follow.
- resolved May 03, 2019, 11:10 AM UTC
Issues with supervisor automation is fixed and the services are back to normal. We are closely monitoring it.
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