Resolved after 1 hour 48 minutes, affecting Agent Portal and AI Agents & Bots and 1 more, on June 28, 2022.
Our engineers have fixed the issue with the APIs and the system is back to optimal performance. Thank you for your patience while we had the issue fixed.
Affected components
Agent PortalAI Agents & BotsAgent PortalAI Agents & BotsAgent PortalAI Agents & BotsAgent PortalAI Agents & Bots
Update timeline
- investigating Jun 28, 2022, 02:56 PM UTC
We are experiencing degraded performance with the GET API calls which is impacting the integrations with the Messaging platform. Our engineers are in the midst of troubleshooting the issue. More updates to follow.
- resolved Jun 28, 2022, 04:44 PM UTC
Our engineers have fixed the issue with the APIs and the system is back to optimal performance. Thank you for your patience while we had the issue fixed.
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