Resolved after 4 hours 29 minutes, affecting Agent Portal, on June 30, 2022.
We have resolved the issues pertaining to latency and all the systems are functioning normally. We will keep monitoring the systems closely.
Affected components
Agent Portal
Update timeline
- investigating Jun 30, 2022, 08:40 AM UTC
We are experiencing degraded performance with some of our services associated with the ticket list view. Our Engineers are working towards mitigating the issue. More updates to follow.
- resolved Jun 30, 2022, 01:09 PM UTC
We have resolved the issues pertaining to latency and all the systems are functioning normally. We will keep monitoring the systems closely.
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