Freshdesk incident

Degraded Performance

Resolved after 32 minutes, on July 20, 2021.

investigating Jul 20, 2021, 12:55 PM UTC

“We are facing issues with Auto refreshing tickets on List view page and our Engineers are working to fix it on priority.” And as workaround, the customer can use default filter until we fix this one.

Started
Jul 20, 2021, 12:55 PM UTC
Resolved
Jul 20, 2021, 01:27 PM UTC
Duration
32m
Detected by Pingoru
Jul 20, 2021, 12:55 PM UTC

Update timeline

  1. investigating Jul 20, 2021, 12:55 PM UTC

    “We are facing issues with Auto refreshing tickets on List view page and our Engineers are working to fix it on priority.” And as workaround, the customer can use default filter until we fix this one.

  2. resolved Jul 20, 2021, 01:27 PM UTC

    "Issues with Auto refresh of tickets on List view page has been fixed"

Your product runs on more than Freshdesk

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →