Freshdesk incident

Degraded performance in Reports module

Resolved after 3 days 1 hour, affecting Analytics & Reporting, on February 24, 2023.

resolved Feb 27, 2023, 10:30 AM UTC

The issues are with reports are fixed and the services are working fine. We are closely monitoring it.

Started
Feb 24, 2023, 08:40 AM UTC
Resolved
Feb 27, 2023, 10:30 AM UTC
Duration
3d 1h
Detected by Pingoru
Feb 24, 2023, 08:40 AM UTC

Affected components

Analytics & Reporting

Update timeline

  1. investigating Feb 24, 2023, 08:40 AM UTC

    We are facing degraded performance with our reports module and our Engineers are working on it. Will post further updates here

  2. resolved Feb 27, 2023, 10:30 AM UTC

    The issues are with reports are fixed and the services are working fine. We are closely monitoring it.

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