Resolved after 1 hour 9 minutes, affecting Agent Portal, on April 3, 2023.
All portals should function normally now. Our DevOps team will act as the Order of the Phoenix for the day and look over this.
Affected components
Agent Portal
Update timeline
- investigating Apr 03, 2023, 01:21 PM UTC
We're seeing reports of degraded service for users. Symptoms include, being unable to load the portal or not loading fully. We're looking into it as we speak; further updates to follow.
- investigating Apr 03, 2023, 02:23 PM UTC
We have narrowed down on the issue and a fix is in works. We’ll keep you notified with further updates.
- resolved Apr 03, 2023, 02:30 PM UTC
All portals should function normally now. Our DevOps team will act as the Order of the Phoenix for the day and look over this.
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