Resolved after 22 minutes, affecting Agent Portal and Email and 1 more, on May 2, 2023.
Performance issues has been resolved. Services are running fine. We are closely monitoring it.
Affected components
Agent PortalEmailSocialWorkflow & AutomationsAI Agents & BotsTicketing CoreCustom ObjectsAnalytics & ReportingMarketplaceSearch
Update timeline
- investigating May 02, 2023, 01:21 PM UTC
We are currently facing intermittent issue due to our third party service provider and we are working with our service partner to fix this issue.
- resolved May 02, 2023, 01:40 PM UTC
Performance issues has been resolved. Services are running fine. We are closely monitoring it.
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