Resolved after 1 hour 35 minutes, affecting Agent Portal and Agent Portal and 1 more, on May 3, 2023.
Our engineers has identified and fixed the issue. The services are back to normal. Our team is closely monitoring this case. Please reach out to our support team incase if you are still facing issues.
Affected components
Update timeline
- investigating May 03, 2023, 04:15 PM UTC
We are experiencing issues with our internal service due to which customers will face issues while logging in to Freshdesk. Our Engineers are working towards a resolution.
- resolved May 03, 2023, 05:50 PM UTC
Our engineers has identified and fixed the issue. The services are back to normal. Our team is closely monitoring this case. Please reach out to our support team incase if you are still facing issues.
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