Freshdesk incident

Degraded Performance in Email service

Resolved after 46 minutes, affecting Email, on May 4, 2023.

resolved May 04, 2023, 12:51 PM UTC

We have resolved the issues with incoming and outgoing emails. We appreciate your patience while we ironed things out!

Started
May 04, 2023, 12:05 PM UTC
Resolved
May 04, 2023, 12:51 PM UTC
Duration
46m
Detected by Pingoru
May 04, 2023, 12:05 PM UTC

Affected components

Email

Update timeline

  1. investigating May 04, 2023, 12:05 PM UTC

    We are currently experiencing an issue with our email services. Customers will notice a delay in incoming and outgoing emails. Our best minds are working on addressing this; further updates to follow.

  2. resolved May 04, 2023, 12:51 PM UTC

    We have resolved the issues with incoming and outgoing emails. We appreciate your patience while we ironed things out!

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