Resolved after 14 hours 57 minutes, on June 1, 2023.
Freshdesk Twitter service to remain discontinued. Other social channels like Facebook and WhatsApp can be used for support.
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- investigating Jun 01, 2023, 01:20 PM UTC
Ability to send and receive tweets and twitter dms are no longer supported in Freshdesk and for more info you can refer to below post https://support.freshdesk.com/en/support/solutions/articles/50000006298-discontinuation-of-twitter-services-on-freshdesk
- resolved Jun 02, 2023, 04:17 AM UTC
Freshdesk Twitter service to remain discontinued. Other social channels like Facebook and WhatsApp can be used for support.
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