Resolved after 6 hours 22 minutes, affecting Agent Portal, on August 29, 2023.
The issue with auto refresh in list view for US region has been effectively resolved, and we are actively monitoring the situation to ensure its ongoing reliability.
Affected components
Update timeline
- investigating Aug 29, 2023, 01:20 PM UTC
We are observing a degraded performance in the auto refresh capabilities of the ticket list view page for account hosted in the US region. Our best hands are on the deck and are doing the needful to get the issue resolved at the earliest.
- resolved Aug 29, 2023, 07:42 PM UTC
The issue with auto refresh in list view for US region has been effectively resolved, and we are actively monitoring the situation to ensure its ongoing reliability.
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