Freshdesk incident

Delay in Outgoing Email Delivery

Resolved after 2 hours 2 minutes, on September 19, 2023.

resolved Sep 19, 2023, 08:40 PM UTC

Normalcy has been restored with our email services. All emails are now being delivered without any delays.

Started
Sep 19, 2023, 06:37 PM UTC
Resolved
Sep 19, 2023, 08:40 PM UTC
Duration
2h 2m
Detected by Pingoru
Sep 19, 2023, 06:37 PM UTC

Update timeline

  1. investigating Sep 19, 2023, 06:37 PM UTC

    We are currently facing issues with our outgoing email service and our team is working on this with priority. Updates to follow shortly.

  2. resolved Sep 19, 2023, 08:40 PM UTC

    Normalcy has been restored with our email services. All emails are now being delivered without any delays.

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