Freshdesk incident

Issue with making and receiving calls

Resolved after 17 minutes, affecting Integrations: Freshcaller, Freshservice, Slack & Others, on March 18, 2024.

resolved Mar 18, 2024, 05:17 PM UTC

The issue with accessing Freshcaller is now fixed and services are back to normal. We are continuing to have this closely monitored.

Started
Mar 18, 2024, 04:59 PM UTC
Resolved
Mar 18, 2024, 05:17 PM UTC
Duration
17m
Detected by Pingoru
Mar 18, 2024, 04:59 PM UTC

Affected components

Integrations: Freshcaller, Freshservice, Slack & Others

Update timeline

  1. investigating Mar 18, 2024, 04:59 PM UTC

    We are currently facing issues with the making and receiving calls. We are working closely with our Engineering team to resolve this issue.

  2. resolved Mar 18, 2024, 05:17 PM UTC

    The issue with accessing Freshcaller is now fixed and services are back to normal. We are continuing to have this closely monitored.

Your product runs on more than Freshdesk

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →