Freshdesk incident
Performance degradation in AI functionalities due to third party outage
Minor Vendor's status page →
Resolved after 9 hours 9 minutes, affecting Third Party Services and Third Party Services and 1 more, on July 13, 2024.
The issue has been resolved by the third party service provider and all the services are operational.
Affected components
Third Party ServicesThird Party ServicesThird Party ServicesThird Party Services
Update timeline
- investigating Jul 13, 2024, 12:01 AM UTC
We are noticing performance degradation in a subset of freddy AI features. We are actively collaborating with a third party to resolve the problem
- resolved Jul 13, 2024, 09:10 AM UTC
The issue has been resolved by the third party service provider and all the services are operational.
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Amazon Web Services