Freshdesk incident

Issues with Mailbox Reauthorization

Resolved after 4 hours 48 minutes, affecting Third Party Services, on July 24, 2024.

resolved Jul 24, 2024, 09:18 PM UTC

The issue has been resolved and incoming and outgoing email services for custom mailbox are operational.

Started
Jul 24, 2024, 04:30 PM UTC
Resolved
Jul 24, 2024, 09:18 PM UTC
Duration
4h 48m
Detected by Pingoru
Jul 24, 2024, 04:30 PM UTC

Affected components

Third Party Services

Update timeline

  1. investigating Jul 24, 2024, 04:30 PM UTC

    We are experiencing disruptions in both incoming and outgoing emails for customers. The delay is due to a third-party outage.

  2. resolved Jul 24, 2024, 09:18 PM UTC

    The issue has been resolved and incoming and outgoing email services for custom mailbox are operational.

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