Resolved after 1 hour 2 minutes, affecting SLA and Routing & Agent Availability and 1 more, on June 1, 2026.
Our engineering team has identified and resolved the issue. All services have been fully restored and are operating as expected.
Affected components
SLARouting & Agent AvailabilityWorkflow & Automations
Update timeline
- investigating Jun 01, 2026, 02:08 PM UTC
We currently experiencing slowness in tickets. Our team is actively investigating the issue and working toward a resolution.
- resolved Jun 01, 2026, 03:10 PM UTC
Our engineering team has identified and resolved the issue. All services have been fully restored and are operating as expected.
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