Freshdesk incident

Performance Degraded in Freshdesk

Resolved after 4 hours 5 minutes, affecting Contact & Account Management, on June 1, 2026.

resolved Jun 01, 2026, 10:55 PM UTC

The issue has been successfully resolved. Our team has implemented the necessary fixes, and services have returned to normal operation. We will continue to monitor closely to ensure ongoing stability.

Started
Jun 01, 2026, 06:50 PM UTC
Resolved
Jun 01, 2026, 10:55 PM UTC
Duration
4h 5m
Detected by Pingoru
Jun 01, 2026, 06:50 PM UTC

Affected components

Contact & Account Management

Update timeline

  1. investigating Jun 01, 2026, 06:50 PM UTC

    We are currently experiencing an issue affecting some of functionality . Our engineering team is currently investigation the issue and will share the updates as soon as available.

  2. investigating Jun 01, 2026, 09:30 PM UTC

    Our engineering team is working on it with high priority and we will keep you posted with further updates.

  3. resolved Jun 01, 2026, 10:55 PM UTC

    The issue has been successfully resolved. Our team has implemented the necessary fixes, and services have returned to normal operation. We will continue to monitor closely to ensure ongoing stability.

Your product runs on more than Freshdesk

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →