Freshcaller incident

Inbound Call Failures to a Subset of Twilio Hungary Phone Numbers

Resolved after 1 hour 21 minutes, affecting Inbound Calls, on December 10, 2020.

resolved Dec 10, 2020, 10:41 AM UTC

The issue affecting inbound calls to Twilio Hungarian numbers has been resolved, and the service is functioning normally at this time.

Started
Dec 10, 2020, 09:20 AM UTC
Resolved
Dec 10, 2020, 10:41 AM UTC
Duration
1h 21m
Detected by Pingoru
Dec 10, 2020, 09:20 AM UTC

Affected components

Inbound Calls

Update timeline

  1. investigating Dec 10, 2020, 09:20 AM UTC

    We are observing a subset of call failures to Twilio Hungarian numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Dec 10, 2020, 10:07 AM UTC

    We have started seeing recovery for inbound calls to Twilio Hungarian numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

  3. resolved Dec 10, 2020, 10:41 AM UTC

    The issue affecting inbound calls to Twilio Hungarian numbers has been resolved, and the service is functioning normally at this time.

Your product runs on more than Freshcaller

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →