Freshcaller incident

Issue with incoming and outgoing calls

Major Resolved View vendor source →

Freshcaller experienced a major incident on October 7, 2026 affecting Calls, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 11:33 AM UTC
Resolved
Oct 07, 2026, 12:15 PM UTC
Duration
42m
Detected by Pingoru
Oct 07, 2026, 11:33 AM UTC

Affected components

Calls

Update timeline

  1. investigating Oct 07, 2026, 11:33 AM UTC

    We are currently experiencing issues with incoming and outgoing calls. Our engineering team is actively investigating and working to resolve the problem as quickly as possible. We will share further updates as progress is made.

  2. resolved Oct 07, 2026, 12:15 PM UTC

    The issue affecting incoming and outgoing calls has been resolved. Our team will continue to monitor the service to ensure ongoing stability.