Freshcaller incident
Packet Loss Impacting Voice Calls with Programmable Voice and Elastic SIP Trunking
Minor Vendor's status page →
Resolved after 35 minutes, affecting Inbound Calls and Outbound Calls and 1 more, on February 4, 2021.
Affected components
Inbound CallsOutbound CallsInbound CallsOutbound CallsInbound CallsOutbound CallsInbound CallsOutbound Calls
Update timeline
- resolved Feb 03, 2021, 04:24 AM UTC
Provider has resolved the issue and no longer detecting packet loss. All systems are operational now.
- investigating Feb 04, 2021, 03:49 AM UTC
Our providers monitoring systems had detected a potential issue with Programmable Voice and Elastic SIP Trunking. Providers is investigating and update as soon as they have more information.
- investigating Feb 04, 2021, 03:49 AM UTC
- resolved Feb 04, 2021, 04:24 AM UTC
The incident has been resolved
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