Resolved after 1 hour 10 minutes, affecting Inbound Calls and Outbound Calls and 1 more, on March 19, 2021.
one-way audio issues that impacted a small subset of programmable voice calls have been resolved
Affected components
Inbound CallsOutbound CallsInbound CallsOutbound CallsInbound CallsOutbound CallsInbound CallsOutbound Calls
Update timeline
- investigating Mar 19, 2021, 06:40 PM UTC
Our service provider is facing a potential issue with one-way audio on voice calls. We are working with them to get resolved and will update as soon as we have more information.
- investigating Mar 19, 2021, 07:40 PM UTC
our engineers are still working on the issue. we will update once we have more information
- resolved Mar 19, 2021, 07:50 PM UTC
one-way audio issues that impacted a small subset of programmable voice calls have been resolved
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