Resolved after 2 hours 6 minutes, affecting Inbound Calls and Outbound Calls and 1 more, on May 5, 2021.
We are no longer experiencing degradation with Transcriptions for Programmable Voice and the service is functioning normally at this time.
Affected components
Inbound CallsOutbound CallsBYOCInbound CallsOutbound CallsBYOCInbound CallsOutbound CallsBYOCInbound Calls
Update timeline
- investigating May 05, 2021, 03:25 AM UTC
We are experiencing degraded Transcriptions for Programmable Voice. Voice Transcriptions will be affected. Our engineers are working with our service provider to resolve the issue.
- resolved May 05, 2021, 05:31 AM UTC
We are no longer experiencing degradation with Transcriptions for Programmable Voice and the service is functioning normally at this time.
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