Resolved after 17 minutes, affecting Inbound Calls, on September 7, 2023.
Our service provider has worked on a fix and as a result, all our services are running fine now. We are however, closely monitoring it.
Affected components
Inbound Calls
Update timeline
- investigating Sep 07, 2023, 12:13 PM UTC
Our team is currently in active communication with our third-party service provider due to their ongoing degraded performance issues.
- resolved Sep 07, 2023, 12:30 PM UTC
Our service provider has worked on a fix and as a result, all our services are running fine now. We are however, closely monitoring it.
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Amazon Web Services