Freshcaller incident
Inbound Call Failures to a Subset of Chile Santiago Numbers
Freshcaller experienced a minor incident on June 3, 2021 affecting Inbound Calls, lasting 2h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound Calls
Update timeline
- investigating Jun 03, 2021, 08:50 PM UTC
Our Service Provider is observing inbound call failures to a subset of Santiago phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.
- resolved Jun 03, 2021, 11:12 PM UTC
The issue affecting inbound call failures to a subset of Chile Santiago phone numbers has been resolved, and the service is functioning normally at this time.