Freshcaller incident

Outage in EU Region

Resolved after 4 hours 28 minutes, affecting Website and Inbound Calls and 1 more, on June 10, 2021.

investigating Jun 10, 2021, 08:24 PM UTC

Due to issues with our cloud service provider, some customers may face outages in the EU region. We’re aware of the issue and working towards a resolution.

Started
Jun 10, 2021, 08:24 PM UTC
Resolved
Jun 11, 2021, 12:52 AM UTC
Duration
4h 28m
Detected by Pingoru
Jun 10, 2021, 08:24 PM UTC

Affected components

WebsiteInbound CallsOutbound Calls

Update timeline

  1. investigating Jun 10, 2021, 08:24 PM UTC

    Due to issues with our cloud service provider, some customers may face outages in the EU region. We’re aware of the issue and working towards a resolution.

  2. resolved Jun 11, 2021, 12:52 AM UTC

    The services are restored now. we are closely monitoring it.

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