Resolved after 39 minutes, affecting Inbound Calls and Outbound Calls, on June 14, 2021.
The issue affecting calls and recordings has been resolved, and the services are functioning normally.
Affected components
Inbound CallsOutbound Calls
Update timeline
- investigating Jun 14, 2021, 07:27 AM UTC
Recordings are not getting processed and attached to call logs and customers will not able to make or receive calls in EUC region. We expect to provide another update in 1 hour or as soon as more information becomes available
- resolved Jun 14, 2021, 08:06 AM UTC
The issue affecting calls and recordings has been resolved, and the services are functioning normally.
Your product runs on more than Freshcaller
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services