Resolved after 1 hour 40 minutes, affecting Inbound Calls and Outbound Calls, on June 14, 2021.
Our engineers have identified and resolved the issue. Freshcaller services are up and running now
Affected components
Inbound CallsOutbound Calls
Update timeline
- investigating Jun 14, 2021, 08:45 AM UTC
Due to some internal APIs failing, we are facing calls failure issues. We are working on the resolution and will update as soon as we have the fix.
- resolved Jun 14, 2021, 10:25 AM UTC
Our engineers have identified and resolved the issue. Freshcaller services are up and running now
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