Resolved after 1 hour 13 minutes, affecting Inbound Calls and Outbound Calls, on June 14, 2021.
Our engineers have identified and resolved the wait queue issue and Freshcaller services are up and running now.
Affected components
Inbound CallsOutbound Calls
Update timeline
- investigating Jun 14, 2021, 12:35 PM UTC
Due to some queue issues, we are facing wait queue issues impacting the calls. We are working on the resolution and will update as soon as we have the fix.
- resolved Jun 14, 2021, 01:48 PM UTC
Our engineers have identified and resolved the wait queue issue and Freshcaller services are up and running now.
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