Resolved after 2 hours 50 minutes, affecting Inbound Calls and Inbound Calls and 1 more, on June 30, 2021.
Signing and verification errors have been resolved and SHAKEN/STIR is operating normally at this time.
Affected components
Update timeline
- investigating Jun 30, 2021, 04:00 PM UTC
We are investigating SHAKEN/STIR signing failures. Customers may see debugger alerts on inbound calls. Actual calls are not affected. We expect to provide another update in 1 hour or as soon as more information becomes available.
- investigating Jun 30, 2021, 05:00 PM UTC
We are still investigating SHAKEN/STIR signing failures. Customers may see debugger alerts on inbound calls. Actual calls are not affected. We expect to provide another update in 2 hours or as soon as more information becomes available.
- investigating Jun 30, 2021, 05:19 PM UTC
We continue to investigate SHAKEN/STIR signing and verification failures. Customers may see debugger alerts on inbound calls. Call completion is not affected this only affects SHAKEN/STIR signing and verifying. We expect to provide another update in 4 hours or as soon as more information becomes available.
- resolved Jun 30, 2021, 06:50 PM UTC
Signing and verification errors have been resolved and SHAKEN/STIR is operating normally at this time.
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