Freshcaller incident

Degraded Performance

Resolved after 15 minutes, affecting Search and Sign in / Sign up, on July 14, 2021.

resolved Jul 14, 2021, 06:53 AM UTC

The issue with Signup and Search Service is now fixed and services are back to normal. We are continuing to have this closely monitored

Started
Jul 14, 2021, 06:38 AM UTC
Resolved
Jul 14, 2021, 06:53 AM UTC
Duration
15m
Detected by Pingoru
Jul 14, 2021, 06:38 AM UTC

Affected components

SearchSign in / Sign up

Update timeline

  1. investigating Jul 14, 2021, 06:38 AM UTC

    We are currently facing issues with the Signup and Search Service. We are working closely with our Engineering team to resolve this issue. Further updates to follow

  2. resolved Jul 14, 2021, 06:53 AM UTC

    The issue with Signup and Search Service is now fixed and services are back to normal. We are continuing to have this closely monitored

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