Resolved after 26 minutes, affecting Inbound Calls, on August 12, 2021.
One of our internal services was facing temporary issues which caused delay in processing notifications. The issue is mitigated and we are closely monitoring the system.
Affected components
Inbound Calls
Update timeline
- investigating Aug 12, 2021, 01:16 PM UTC
We are currently experiencing delay in notifying incoming calls and status changes to customers. Our engineers are working on this with priority.
- resolved Aug 12, 2021, 01:42 PM UTC
One of our internal services was facing temporary issues which caused delay in processing notifications. The issue is mitigated and we are closely monitoring the system.
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