Freshcaller incident
Minimal Customer Impact with MMS-capable Toll Free Number Search via Console and API
Resolved after 25 minutes, affecting Search and Search and 1 more, on August 17, 2021.
We have fully investigated the MMS-capable Toll Free Number Search issue via console and API, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. We have resolved this issue and all systems are operational.
Affected components
Update timeline
- investigating Aug 17, 2021, 10:55 PM UTC
Our monitoring systems have detected a potential issue when searching for MMS-capable toll free numbers in Console and API unless you specify an area code. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
- resolved Aug 17, 2021, 11:20 PM UTC
We have fully investigated the MMS-capable Toll Free Number Search issue via console and API, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. We have resolved this issue and all systems are operational.
Your product runs on more than Freshcaller
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services