Resolved after 22 minutes, affecting Inbound Calls and Outbound Calls and 1 more, on September 2, 2021.
Delays have been resolved with voice insights call summaries is operating normally at this time.
Affected components
Inbound CallsOutbound CallsInbound CallsOutbound CallsInbound CallsOutbound CallsInbound CallsOutbound Calls
Update timeline
- investigating Sep 02, 2021, 07:05 PM UTC
We are experiencing delays with voice insights call summaries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- resolved Sep 02, 2021, 07:27 PM UTC
Delays have been resolved with voice insights call summaries is operating normally at this time.
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