Freshcaller incident
One Way Audio Issue Affecting Inbound and Outbound Calls to a Subset of Japan Numbers
Resolved after 9 hours 10 minutes, affecting Inbound Calls and Outbound Calls and 1 more, on September 30, 2021.
We are no longer experiencing one way audio issues with both inbound and outbound calls made to/from a subset of Japan numbers. This incident has been resolved.
Affected components
Update timeline
- investigating Sep 30, 2021, 05:51 AM UTC
We are investigating a one way audio issue with both inbound and outbound calls made to/from a subset of Japan numbers. We expect to have an update for you in 1 hour or as soon as we have more information
- investigating Sep 30, 2021, 06:50 AM UTC
We are continuing to investigate the one way audio issue with both inbound and outbound calls made to/from a subset of Japan numbers. We expect to have an update for you in 2 hours or as soon as we have more information
- investigating Sep 30, 2021, 08:50 AM UTC
We are continuing to investigate the one way audio issue with both inbound and outbound calls made to/from a subset of Japan numbers. We expect to have an update for you in 4 hours or as soon as we have more information
- investigating Sep 30, 2021, 01:09 PM UTC
We are observing recovery in one way audio issues with both inbound and outbound calls made to/from a subset of Japan numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Sep 30, 2021, 03:01 PM UTC
We are no longer experiencing one way audio issues with both inbound and outbound calls made to/from a subset of Japan numbers. This incident has been resolved.
Your product runs on more than Freshcaller
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services