Freshcaller incident
On Call Engineers are Investigating Issue With Programmable Messaging Caller IDs
Resolved after 38 minutes, affecting Inbound Calls and Outbound Calls and 1 more, on October 13, 2021.
Verified Caller IDs for International numbers were degraded from Oct 4th 1:00pm until Oct 13th 10:06am Pacific Time. During this period, customers may have experienced errors on console showing an incorrect verified called id number. The issue has now been resolved.
Affected components
Update timeline
- investigating Oct 13, 2021, 03:45 PM UTC
We've become aware of a potential issue with Programmable Messaging caller IDs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
- resolved Oct 13, 2021, 04:23 PM UTC
Verified Caller IDs for International numbers were degraded from Oct 4th 1:00pm until Oct 13th 10:06am Pacific Time. During this period, customers may have experienced errors on console showing an incorrect verified called id number. The issue has now been resolved.
Your product runs on more than Freshcaller
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services