Resolved after 54 minutes, affecting Inbound Calls and Outbound Calls and 1 more, on December 11, 2021.
Our service provider has confirmed that the issue is now fully resolved and the affected products and services are now operating normally
Affected components
Inbound CallsOutbound CallsInbound CallsOutbound CallsInbound CallsOutbound CallsInbound CallsOutbound Calls
Update timeline
- investigating Dec 11, 2021, 05:36 PM UTC
Our Telecom service provider have detected a potential issue with calls with ACCSID as TWIML application failing. We will update as soon as we have more information.
- resolved Dec 11, 2021, 06:30 PM UTC
Our service provider has confirmed that the issue is now fully resolved and the affected products and services are now operating normally
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