Freshcaller incident
On Call Engineers are Investigating an Issue With Notify API
Resolved after 3 hours 58 minutes, affecting Public API and Public API and 1 more, on January 21, 2022.
We are no longer experiencing issues with Notify API when trying to update APN credentials via console or API. The incident has been resolved and Notify API is operating normally at this time.
Affected components
Update timeline
- investigating Jan 21, 2022, 06:33 PM UTC
We've become aware of a potential issue with Notify API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
- investigating Jan 21, 2022, 07:13 PM UTC
We are investigating issues with Notify API when trying to update APN credentials via console or API. We expect to provide another update in 1 hour or as soon as more information becomes available.
- investigating Jan 21, 2022, 08:04 PM UTC
We continue to investigate issues with Notify API when trying to update APN credentials via console or API. We expect to provide another update in 2 hours or as soon as more information becomes available.
- investigating Jan 21, 2022, 09:49 PM UTC
We have seen recovery with Notify API when trying to update APN credentials via Console or API. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
- resolved Jan 21, 2022, 10:31 PM UTC
We are no longer experiencing issues with Notify API when trying to update APN credentials via console or API. The incident has been resolved and Notify API is operating normally at this time.
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