Resolved after 8 hours 52 minutes, affecting Inbound Calls and Outbound Calls and 1 more, on February 11, 2022.
Processing delays for Hosted Number Orders (HNO) has been resolved, and PHONE NUMBERS is operating normally at this time.
Affected components
Update timeline
- investigating Feb 11, 2022, 05:32 PM UTC
We've become aware of a potential issue with Process Delays in LOA Signature. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
- investigating Feb 11, 2022, 05:43 PM UTC
Customers may experience a delay in the Hosted Number Order after signing a Letter of Authorization Signature (LOA). Our engineers are currently investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Feb 11, 2022, 05:51 PM UTC
Customers may experience a delay in the Hosted Number Order after signing a Letter of Authorization Signature (LOA). Our engineers are currently investigating the issue. We will provide another update in 2 hour or as soon as more information becomes available.
- investigating Feb 11, 2022, 08:40 PM UTC
Our engineers have identified the issue causing a delay in the processing of Hosted Number orders after signing a Letter of Authorization Signature (LOA), and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
- investigating Feb 12, 2022, 12:23 AM UTC
Hosted Number Order after signing a Letter of Authorization Signature (LOA) is now operating normally. We will continue to monitor for system stability. We'll provide another update 30 minutes or as soon as more information becomes available.
- investigating Feb 12, 2022, 12:54 AM UTC
Hosted Number Order after signing a Letter of Authorization Signature (LOA) is continuing to operate normally. We will continue to monitor for system stability. We'll provide another update 30 minutes or as soon as more information becomes available
- investigating Feb 12, 2022, 01:53 AM UTC
Hosted Number Order after signing a Letter of Authorization Signature (LOA) is continuing to operate normally. We will continue to monitor for system stability. We'll provide another update 30 minutes or as soon as more information becomes available
- resolved Feb 12, 2022, 02:24 AM UTC
Processing delays for Hosted Number Orders (HNO) has been resolved, and PHONE NUMBERS is operating normally at this time.
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