Freshcaller incident
Inbound Call Failures to UK and France Landline Numbers
Resolved after 2 hours 37 minutes, affecting Inbound Calls and Outbound Calls and 1 more, on February 18, 2022.
The issue affecting inbound calls to Twilio UK, France and Norway Landline Numbers has been resolved, and the service is functioning normally at this time.
Affected components
Update timeline
- investigating Feb 18, 2022, 06:57 AM UTC
Our service provider is observing inbound call failures to UK and France Landline Numbers and they are currently working with their carrier partner to resolve the issue. We expect to provide another update as soon as more information becomes available.
- investigating Feb 18, 2022, 07:37 AM UTC
Our service provider have started seeing recovery for inbound calls to UK, France and Norway Landline Numbers. We will continue to monitor to ensure a full recovery. Will provide another update as soon as more information becomes available.
- resolved Feb 18, 2022, 09:34 AM UTC
The issue affecting inbound calls to Twilio UK, France and Norway Landline Numbers has been resolved, and the service is functioning normally at this time.
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