Resolved after 1 hour 4 minutes, affecting Inbound Calls and Outbound Calls and 1 more, on March 6, 2022.
We are no longer experiencing increased latency for customers who are using the Voice transcription services in IE1, US1 and AU1 regions. This incident has been resolved.
Affected components
Update timeline
- investigating Mar 06, 2022, 06:51 PM UTC
We've become aware of a potential issue with Voice Transcription delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
- investigating Mar 06, 2022, 07:27 PM UTC
Twilio was currently experiencing increased latency for customers who are using the Voice transcription services in IE1, US1 and AU1 regions. The problem was causing delays in the creation of transcriptions. Our engineers have resolved the issue and are monitoring the situation. Next update will be in 30 minutes or as soon as it is available.
- resolved Mar 06, 2022, 07:55 PM UTC
We are no longer experiencing increased latency for customers who are using the Voice transcription services in IE1, US1 and AU1 regions. This incident has been resolved.
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